Ordering Process
Standard Range
Orders can be made in two ways. The first method is to use the "Buy It Now" facility. By using this facility, a Paypal ordering process is automatically activated. For any queries regarding the Paypal process, please visit their site, www.paypal.com
Speciality Range
Orders are submitted through an online form, and Goldflight Archery will contact the customer with a price that takes into account any individual specifications, alongside estimated delivery time if requested. Goldflight Archery will never ask you for card details, as all card transactions are currently done through the Paypal system. Goldflight Archery will provide the customer with information on how to pay through Paypal.
Archery For Kids / Other Items Books + DVDs Range
All items in this section are products sold by Amazon.co.uk. To order any item from this section, click the link corresponding to the product. This link will take you to the Amazon website. The ordering process is then run through by Amazon.
Other Items Novelty Gifts Range
All products in this range with the exception of the clearly indicated Amazon items, are purchased through a secondary shop hosted by spreadshirt.co.uk. Payment for goods on the sub-site must be carried out within the secondary shop.
Returns Policy
If you are unhappy with the goods you receive, they can be sent back within 7 days of receiving the goods. If we are unable to meet demand and cannot sell you your goods in the time we specified, with your permission, we will cancel your order and offer a full refund. We reserve the right to refuse sale.
Disclaimer
Leatherwork
Please be advised the colour selections for our leather works and custom arrows will fluctuate with availability of raw materials. We can not guarantee your first choice will be at hand at all times. In addition, please bear in mind leather is a natural product. Some variation in color and grain is inherent in all fine leather goods.
Affiliates
We provide links to products sold by Amazon.co.uk and Spreadshirt.co.uk. When you make a purchase of one of these goods, we cannot be held responsible for the quality of goods or service levels that you receive. Prices of these items were correct as of 30th August 2007. Goldflight Archery cannot be held responsible for differences in price although we endeavour to keep them as up to date as possible by checking prices frequently. It is the customer's responsibility to check the actual price on the Amazon website before ordering.
Mailing List
By signing up to the mailing list you are agreeing to allow us to send e-mails to you in relation to news from Goldflight Archery, including information regarding new products, special offers and competitions. We do not pass this information on to any other third party. You can unsubscribe from this mailing list at any time by e-mailing us. Ordering from us will not automatically add you to the mailing list.
Privacy Policy
The Goldflight Archery homepage is coded with a site counter provided by statcounter.com. This is used purely for informational purposes, including which country visitors come from and how they found the site. This information is used to improve the site and is not disclosed to any other third party. Like many sites, and depending on your computer settings, Statcounter may leave a cookie on your PC that indicates whether you are a new visitor or a returning visitor. This is the only data it collects. No other information can be collected.
Complaints
If you wish to make a formal complaint, please write to Goldflight Archery, 41, Merle Terrace, Pallion, Sunderland. Tyne & Wear. SR4 6SD. Alternatively, you can e-mail complaints@goldflight-archery.co.uk. We will endeavour to respond to your complaint within 48 hours.
Company Owner - Mr Dennis A. Carr
Company Address - 41, Merle Terrace, Pallion, Sunderland. Tyne & Wear. SR4 6SD
Contact Number - 0191 5550095
Complaints regarding Amazon.co.uk products should be made to them directly at www.amazon.co.uk
Complaints regarding Spreadshirt.co.uk products should be made to them directly at www.spreadshirt.co.uk
Goldflight
Archery is a UK company and complies with UK legislation
